Essential Skills of Leadership
Essential Skills of Leadership builds a foundation that enables team leaders to manage their team toward to a shared goal: achieving the organization's strategic objectives. Throughout this Cafe' session you will review video presentations and case studies, participate in group discussions, practice new skills and receive immediate feedback.
You will leave the session with implementation tools, troubleshooting guides, and additional resources to help you immediately apply new skills on the job. You will learn how to:
- Maintain & Enhance Team Member Self Esteem - Develops the critical skills necessary to effectively give orders, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team members' sense of self-respect and dignity.
- Focus on Behavior - Problems on the job are solved more effectively and less stressfully when a team leader deals with what people do rather than with their attitudes.
- Encourage Team Member Participation - Involving team members in decision making, problem solving and other activities is one of the most powerful motivational tools.
When experienced in the Cafe' format, you will receive access to the online version of this program and be expected to complete it prior to attending the Cafe' event. You will continue to have access to the online program for 12 months in order to revisit the video modeling it includes. You will also receive a series of follow along email messages designed to reinforce the Cafe' experience, as will your sponsor/coach.
This is one of our Foundations recipes. Click here to review them all.
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